Effective Date: April 16th 2024

 

Thank you for using smarTTravel International. Your privacy is important to us. This Privacy Policy explains how smarTTravel International (referred to as "we", "us", or "our") collects, uses, shares, and protects information about you. This Privacy Policy applies to our website, mobile applications, and other online services (collectively, the "Services").

 

By using our Services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Services.

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1. Definitions

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• Personal Information: Any information relating to an identified or identifiable natural person.

• Non-Personal Information: Data that cannot be used to identify a specific individual.

• Third-Party Suppliers: Companies or entities that provide travel-related services such as hotels, flights, and tours, but are not owned or controlled by smarTTravel International.

 

2. Information We Collect

 

We collect information when you use our Services, make a reservation, or communicate with us. This information may include:

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• Personal Information: Name, email address, phone number, billing address, payment information, passport details, travel preferences, and any other information you provide to us.

• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and other technical data when you interact with our Services.

 

3. How We Use Your Information

 

We may use your information for the following purposes:

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• Providing Services: To process reservations, communicate with you about your bookings, and provide customer support.

• Personalization: To personalize your experience, including recommending travel destinations and providing tailored offers and promotions.

• Improving Services: To analyze trends, administer the Services, and improve our website and mobile applications.

• Marketing: To send you marketing communications about our products and services, as well as those of our third-party partners, if you have opted in to receive such communications.

 

4. Sharing of Information

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We may share your information with third parties under the following circumstances:

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• Third-Party Suppliers: We may share your information with third-party suppliers to fulfill your travel reservations, such as hotels, airlines, and tour operators.

• Service Providers: We may share your information with service providers who assist us in operating our Services, such as payment processors, customer support providers, and marketing partners.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

 

5. Your Choices

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• Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

• Access and Correction: You may request access to, or correction of, your personal information held by us by contacting us using the information provided below.

 

6. Data Security

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We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

 

7. International Transfers

 

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country.

 

8. Children’s Privacy

 

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 18 without verification of parental consent, we take steps to remove that information from our servers.

 

9. Changes to this Privacy Policy

 

We reserve the right to update or change our Privacy Policy at any time. We will post the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.

 

10. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

Email: service@smarttravelinternational.com 

 

11. California Privacy Rights

 

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). 

 

This Privacy Policy was last updated on April 20th 2024